Shipping

CHRISTMAS SHIPPING CUT OFF

It’ll be no surprise to you that Christmas is a busy time. The holidays are one of the most jam-packed seasons on the retail calendar and, when parcel routes are busier, deliveries can take a little longer than usual. We are based on the Sunshine Coast in QLD so these are the dates we recommend you order by, if you want your parcels to make it under the tree. Please keep in mind shipping is out of our hands, these are dates given to us by Australia Post and the Courier company. If something goes wrong we cannot be held responsible. If you are unsure please place your order using the express post option.

Long-haul national deliveries

Last orders by: 

Thursday 6th December 7pm

This includes deliveries to or from Western Australia, Northern Territory, far North Queensland, interstate regional areas and to and from any remote locations.

Short-haul national deliveries

Last orders by: 

Friday 14th December 7pm

This includes deliveries to interstate metro areas (or same-state regional areas) such as Sydney to Melbourne, Adelaide to Sydney, Melbourne to Brisbane or Canberra to Adelaide. Remember, we are located on the Sunshine Coast in QLD.

Sunshine Coast & Brisbane deliveries

Last orders by: 

Tuesday 18th December 7pm

 

 

  • Free shipping in Australia over $99 !!! (Standard shipping only)
  • Flat rate shipping AU$9.95 in Australia. We aim to ship orders within 72 hours of receiving your order.
  • International orders welcome, please enter your shipping address and the cost will be calculated at check-out automatically.
  • All orders in Australia have tracking through a courier service or Australia Post, please let us know if the parcel cannot be left on the premises if you are not a home.
  • International orders do not have tracking. Emondo Kids take no responsibility for lost international parcels without tracking.
  • Australia Post quotes up to 10 days delivery within Australia and 21 days for most International destinations.
  • In times of high demand such as sales and holiday season, orders may take up to 3 weeks, please purchase ahead. Express shipping is also available for an extra fee.
  • Please leave a note at checkout if you require delivery by a particular date for a special occasion.
  • REFUNDS:
  • We’re happy to offer a refund or an exchange for any items that are faulty, however we do not refund due to change of mind.
  • Free Pick Up from Maroochydore, Sunshine Coast, QLD 4572